Our Services
Our service offerings are customized to the unique needs of each of our clients to make your business run as efficiently as possible.
Managed Services
Keep your business operations up and running with proactive IT services that limit technical problems and minimize the impact if they do occur.
Our Managed Services solution includes:
Security and Threat Management
Critical to ensure detection and elimination of the most damaging, content-based threats from email and web traffic such as viruses, worms, intrusions, inappropriate web content, and more.
Network
Monitoring
Critical to ensuring daily business operations run smoothly, RWA actively monitors your network, quickly identifying and resolving problems, usually before you even know there is an issue.
Patch Management, Virus and Malware Protection
Operating system and application patch management keeps your environment current while managed anti-malware protects your investment. This boosts your internet, network and endpoint security and can also help with security and compliance audits.
Break/Fix IT Support*
While we believe our Managed Services plans provide the most value to our clients, we also offer Break/Fix support for any non-managed services client to help you when you experience a technical problem.
We have a full time, on-call support solution that includes:
Helpdesk
Remote Services
Technician Dispatch
We can visit your location when we are unable to fix it remotely.
*Break/Fix services are available by the hour, or you may purchase hours in packaged plans of 10, 50 or 100 hours.
Cloud Services
Our cloud-based services include:
Microsoft Office 365
Microsoft Exchange Email
Data Backup and Disaster Recovery
